Privacy Policy

Introduction

At Parat Packaging ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, services, and business operations.

This Privacy Policy applies to all visitors and users of our website and anyone who interacts with Parat Packaging as a prospective or existing client. Please read this policy carefully. If you do not agree with our practices, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title, and postal address
• Communication Information: Content of messages, inquiries, and correspondence you send to us
• Project Information: Details about packaging requirements, specifications, timelines, and business needs
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device information (device type, operating system, browser type)
• IP address and location data
• Pages visited and time spent on our website
• Referring website and links clicked

This information is collected through cookies, web beacons, and similar tracking technologies. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver, maintain, and improve our packaging design and consultation services
• To create and manage your account and client relationship
• To process payments and send invoices
• To send marketing communications, project updates, and promotional materials (with your consent)
• To comply with legal obligations and regulatory requirements
• To analyze website usage and improve user experience
• To detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with vendors, contractors, and service providers who assist us in operating our website, processing payments, and delivering services, all bound by confidentiality agreements
• Business Partners: With your consent, we may share information with suppliers and manufacturing partners necessary to fulfill your packaging orders
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or government request
• Business Transfers: In the event of merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context and legal requirements applicable to your information.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to Access: You may request a copy of personal information we hold about you
• Right to Correction: You may request corrections to inaccurate or incomplete information
• Right to Deletion: You may request deletion of your personal information, subject to legal requirements
• Right to Opt-Out: You may opt out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly

To exercise these rights, please contact us at hello@paratpackaging.com or +91 98765 43210.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze usage patterns. Cookies are small files stored on your device that help us remember your preferences and improve our website. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites, social media platforms, and external resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take immediate steps to delete such information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website or services after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: hello@paratpackaging.com
• Phone: +91 98765 43210
• Address: Mumbai, India

We will respond to your inquiry within 15 business days.